Job Overview Ensure service delivery maintains statutory, mandatory, and routine compliance at all times, with evidence readily available. Develop and maintain a process of continual improvement through efficiency, added value, and best-in-class delivery. Positively contribute to account performance in terms of revenue, profit, and cash. Manage, monitor, and develop your team. Foster and maintain open and honest relationships with key stakeholders, including within the Trust and SVP, as well as with Mitie stakeholders and delivery partners. Main Duties Ensure consistent service delivery by all Building Fabric team members and suppliers at all times. Achieve the Services Standards, comply with Mitie policies and procedures, and deliver high-quality planned and reactive maintenance. Support the Building Fabric Manager in managing costs and commercial aspects of service delivery, ensuring statutory and contract compliance. Ensure assets are properly maintained and in good repair, with accurate records in the CAFM system. Complete Mitie's 'Licence to Lead' programme and be prepared to work in hazardous areas, taking all necessary safety measures. Coordinate with Designated Persons and Authorising Engineers to ensure all necessary personnel are appointed and trained. Use available information and systems to ensure productivity, and contribute to achieving Mitie's employee engagement targets. Attend regular meetings to review service delivery, deal with escalations, and propose improvements. Promote safe working practices and ensure QHSE compliance. Manage subcontractors and perform related duties as assigned, including covering for shifts, holidays, or absences. What We Are Looking For PFI/Healthcare experience advantageous. NVQ entry level 2 building maintenance qualification or 2 years of relevant experience. Leads by example, highly motivated, and driven by social responsibility. Confident, with excellent people and communication skills. Strong commercial awareness and excellent IT skills (Microsoft Office, Excel, Word, PowerPoint). A dedicated team player with excellent organisational and time management skills. Full UK driving licence. Proven operational delivery of a technical workforce, preferably within a healthcare setting. HTM qualifications/understanding preferable. Flexible, ensuring a Building Fabric site presence 24/7/365 days. A desire and ability to succeed through the success of your team. Collaboration with operational and functional colleagues within Mitie Communities and across wider Mitie.