Job Description - Housing Management Coordinator (25132)
Description
Permanent full time (37.5 hpw)
£24,664 per annum and great benefits including Health Cash Plan
Home, a place where you belong
This is a great opportunity for a Housing Management Coordinator to join our team here in Hartlepool. As our Housing and Property Guru, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
Typical day as a Housing Management Coordinator
* Supporting our customers who have been homeless or at risk of homelessness.
* Making sure that our customers' properties are homes they can be proud of by engaging and involving them in their tenancies.
* Helping our customers with housing benefit claims, ensuring these are received on their rent account.
* Issuing and signing warning letters and notices where necessary, which may lead to attending court.
* Getting flats ready for the next customers who need our help and for maximum occupancy by turning around vacant or void properties within set timescales.
* Ensuring we are health and safety compliant and that maintenance standards are met.
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Experience in managing a housing management caseload and overseeing landlord and housing management duties.
* Knowledge of re-letting rooms or units, collecting rents, and taking formal tenancy action when needed.
* Able to take on a lead role within the team, offering guidance and support to your colleagues.
* The ability to work on your own initiative, positively influencing people from all different backgrounds.
* A “can do” positive attitude; you’re proactive, well-organised, and able to work on your initiative.
* Confidence in working collaboratively with colleagues in other parts of the business as well as with external partners.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
You’ll join Meg and our amazing Hartlepool Move On team. We’re super passionate about what we do! We’re really proud of the incredible service we provide and the difference we make to the customers and communities that we serve. We’re a supportive bunch and like to have fun along the way! Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers.
Job details
* Working Monday to Friday 9 am - 5 pm with some flexibility when required.
* Based at our service in Greenwood Road, you’ll spend your time travelling around the properties in our Hartlepool patch.
* Able to use technology for creating and updating support plans, making benefit claims, and doing tenancy sign-ups.
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
* You’ll need an Enhanced DBS check done, and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
* 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, with the option to buy 5 more, and time off for volunteering too!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* We Grow Our Own colleagues (not literally, of course!). When you’re ready for the next step in your career, you can grow with us!
* Colleagues really matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
#J-18808-Ljbffr