Property Administrator NG9, Nottingham £25,000 per annum Monday to Friday, 9:00 AM - 5:30 PM, with alternate Saturdays, 9:00 AM - 1:00 PM As a Property Administrator, you will be the backbone of the office, ensuring the smooth running of day-to-day operations while providing exceptional support to the negotiators and the wider team. This role involves client interaction, meticulous record-keeping and contributing to the overall efficiency of the estate agency. Responsibilities: Answer and professionally direct incoming calls, ensuring seamless communication with clients, vendors and tenants. Manage property enquiries, providing accurate and timely responses while assisting with general information. Welcome guests and provide excellent customer service to create a positive first impression. Oversee the handover of keys to surveyors, tenants, or vendors, ensuring proper documentation and tracking. Assist negotiators and other office staff with general administrative duties, including paperwork and file organisation. Keep the CRM system (Vebra) up to date with accurate property, vendor and buyer details. Support the preparation and provision of property information packs and vendor documentation. Ensure all administrative processes align with industry regulations and company policies. Requirements: Smart, alert, and enthusiastic with a proactive and positive attitude. Excellent telephone manner with a strong focus on exemplary customer service. Previous experience in an estate agency or property administration is essential. Ability to work effectively as part of a collaborative and successful team. Familiarity with CRM software such as Vebra, Reapit, or Dezrez (or similar) is highly desirable. Why Join the Team? Be part of a forward-thinking, premium estate agency with a fantastic reputation in the East Midlands. Work within a dynamic, supportive team where your contributions will be valued. Opportunities for personal development and career progression. Competitive salary and a professional, welcoming work environment.