Job Description Ready to embark on a new journey? ibis Styles Birmingham NEC & Airport is looking for outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. We're adding to our team to help cover busy periods in our bar and restaurant and need a Guest Service Assistant on a casual, zero-hours basis, in return for a competitive salary of £11.44 per hour Personality and potential are top of our hiring wish list, but experience in a customer-facing hospitality job would be a big benefit. We need people who are open, welcoming and who know what great customer service looks like - the kind of person you'd like to meet after a long day of travelling Your main focus will be in our bar and restaurant where you could be helping with our breakfast or dinner service. As we're one big team, you may also be checking guests in and out, answering questions and supporting them during your stay and turning your hand to whatever's needed to ensure our guests have a great stay. You'll be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage. As you'll be serving alcohol, we do require applicants to be 18 years of age or older.