Customer Service Advisor Location: Crewe Duration: Temporary Ongoing Hours: Monday – Friday, 9am – 5pm Pay Rate: £12.00ph Key Responsibilities: Handle customer queries with professionalism and efficiency through phone, email, or live chat, ensuring timely and helpful responses. Offer clear, precise, and up-to-date information on products, services, policies, and company procedures, ensuring customers feel informed and supported. Identify and troubleshoot customer concerns, offering effective solutions while maintaining a problem-solving mindset. Engage with customers in a friendly, empathetic, and professional manner, even in challenging situations. Work closely with colleagues, sharing knowledge and best practices. Key Skills Required Strong communication skills A friendly and patient approach Ability to handle customer concerns calmly IT literate If you are interested in this role please apply directly or call Ellie on. You can also send your CV over to INDCOM