We currently have a fantastic opportunity for a Customer Supply Coordinator to join our Central Region (Nottingham/ Mansfield/ Coventry).
Reporting directly to the Customer Supply Manager, you will manage our Inventory Management System (IMS) which incorporates new and existing customers. As well as supporting our Field Based sales teams and our Branch Hub network to help ensure our customers have the right parts, tools and supplies available to them when they need them.
Key responsibilities:
* Overseeing our Inventory Management System (IMS)
* Working with internal key stakeholders
* Supporting Key Account Managers & Account Managers
* Liaising directly with customers and suppliers
* Supporting the management of Branch Hub stock and restocking levels
* Monitoring customer demand via VMI & IMS dashboards to ensure consignment stock is being managed correctly
* Managing linefill and in stock availability KPIs
* Investigating and sourcing replacements for discontinued stock
* Updating Cromwell internal systems in a timely and accurate manner
* Reviewing Non-moving inventory & ideal min max levels based on customer demand
* Reviewing replenishment schedules frequency and cost to serve
The ideal candidate:
* Have excellent written and verbal communication skills.
* Demonstrable experience in building strong internal and external working relationships.
* Methodical and organised in your approach to tasks, with strong attention to detail.
* Confident in the use of Microsoft Office (particularly Excel)
* Have great customer focus and the ability to work in a fast-paced, sometimes pressurised environment.
In return you will receive:
* Competitive annual leave allowance with annual purchase scheme
* Company Funded Healthcare Cash Plan
* Company bonus
* Cycle to work scheme
* Commitment to employee development plans
* 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
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