Job summary NHFT have built on their work within the crisis cafes and alongside 3rd sector partners and now provide the counties first integrated mental health hub that provides an open access front door to all mental health service in the county. The service provides a phone based central service for the initial screening, triage and support of those in crisis alongside the further development of extended Crisis Cafes and hospital at home options within the county and Hubs within Northampton and Kettering. The Integrated Response Hub ensures thatwe are meeting the needs of our service users and carers by providing a greater range of responsive and flexible services both in an out of hours These pathway developments continue to build on our excellent links with the 3rd sector and will attempt to provide a seamless pathway to all services within the county using a striated approach that ensures user can the most appropriate response for their need. We have an exciting opportunity for a Band 6 mental health professional. Predominantly based in the Integrated Response Hub and an integrated part of the crisis care pathway the role will be providing biopsychosocial assessment, assessment of risks, safety planning and support to service users and carers. Main duties of the job The role requires flexibility as the role is based on service user need with an emphasis on early intervention. The role requires a practitioner that can 'think outside the box' where taking initiative is essential. The role incorporates leadership skills. Taking the lead in decision making forums and supporting colleagues is essential. It will require advanced skills in prioritisation so to best support the service user and colleagues. This role incorporates the wider functions of the Crisis Pathway that include countywide Crisis cafes in partnerships with local 3rd sector providers, Police Street triage options, the Crisis House's, Hospital at Home and Police Custody Healthcare. Successful applicants would be willing to work across a range of these services during the working week, providing specialist mental health assessment and liaison to those in crisis. There will also be a key role in developing relationships and supporting third sector and charity organisations. Services that the successful candidate will be involved with will aim to reduce mental health attendance at ED across the county, offer genuine opportunities for service users to self-refer at the point of crisis and provide partner organisations with proactive support and alternate pathways for service users who they come into contact with. The pathway has a strong emphasis in service user collaboration. About us NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire. NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth. Date posted 08 April 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year pa pro rata Contract Permanent Working pattern Full-time Reference number 270-TG014-MH Job locations Highfield Clinical Care Centre Northampton General Hospital, Billing Road Northampton NN1 5BD Job description Job responsibilities Based at Highfield Clinical Care Centre Northampton, the main role is supporting the functioning of the 24 hour telephone support line. To liaise and communicate effectively with statutory and non-statutory mental health agencies regarding identification of individuals with mental health needs who contact the integrated response hub. To maintain protocols for effective communication between both local mental health services, 3rd sector partners and other interested organisations. To oversee the specialised risk and mental health assessments of individuals engaged with the crisis care pathway to inform recommendations for their care/treatment. To promote and develop effective working relationships with key agencies. To act as a focal point for the identification and planning of aftercare for individuals within the Crisis Care Pathway. Improve the experience of patients with mental health illnesses who receive care in the crisis care pathway. Provide specialist mental health perspective to the multi-disciplinary team members regarding assessment, intervention, management and safety planning. Provide a service to the Crisis Care Pathway countywide. Contribute to support, training and skill development for individuals and groups in mental health awareness. To assist the Manager with the day-to-day management of junior colleagues regarding clinical supervision, and support. To promote and develop effective working relationships with key groups with the general acute hospitals and associated community based teams, EMAS, Police and 3rd sector colleagues. To work as a key lead member of the Integrated Response Hub. Offering a range of interventions for individuals with a wide range of mental health difficulties, in line with the service operational policy. To offer education, opportunistically and on a planned basis, to individuals in order to improve their knowledge and skills of mental health, and reduce the stigma of mental health. There will be an expectation that out of hours support will be provided within this role, and that the post holder will be able to provide cover for the service Countywide, working on a shift pattern across a 24/7 basis. For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Job description Job responsibilities Based at Highfield Clinical Care Centre Northampton, the main role is supporting the functioning of the 24 hour telephone support line. To liaise and communicate effectively with statutory and non-statutory mental health agencies regarding identification of individuals with mental health needs who contact the integrated response hub. To maintain protocols for effective communication between both local mental health services, 3rd sector partners and other interested organisations. To oversee the specialised risk and mental health assessments of individuals engaged with the crisis care pathway to inform recommendations for their care/treatment. To promote and develop effective working relationships with key agencies. To act as a focal point for the identification and planning of aftercare for individuals within the Crisis Care Pathway. Improve the experience of patients with mental health illnesses who receive care in the crisis care pathway. Provide specialist mental health perspective to the multi-disciplinary team members regarding assessment, intervention, management and safety planning. Provide a service to the Crisis Care Pathway countywide. Contribute to support, training and skill development for individuals and groups in mental health awareness. To assist the Manager with the day-to-day management of junior colleagues regarding clinical supervision, and support. To promote and develop effective working relationships with key groups with the general acute hospitals and associated community based teams, EMAS, Police and 3rd sector colleagues. To work as a key lead member of the Integrated Response Hub. Offering a range of interventions for individuals with a wide range of mental health difficulties, in line with the service operational policy. To offer education, opportunistically and on a planned basis, to individuals in order to improve their knowledge and skills of mental health, and reduce the stigma of mental health. There will be an expectation that out of hours support will be provided within this role, and that the post holder will be able to provide cover for the service Countywide, working on a shift pattern across a 24/7 basis. For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document. Person Specification Qualifications Essential Relevant core profession within health and social care Professional qualification held (NMC, HCPC) Desirable Postgraduate qualification (AMHP/NMP/ACP) Further training (Leadership/management) Skills and experiance Essential Experience in working in acute mental health care Experience in supervising/supporting junior staff/students Desirable Experience in working in the community/crisis mental health Experience in working in a leadership role Experience of triage contacts Personal statement Essential Able to articulate reasons for applying outlining suitability for the role Desirable Uses examples from practice to evidence core values relevant to the role Person Specification Qualifications Essential Relevant core profession within health and social care Professional qualification held (NMC, HCPC) Desirable Postgraduate qualification (AMHP/NMP/ACP) Further training (Leadership/management) Skills and experiance Essential Experience in working in acute mental health care Experience in supervising/supporting junior staff/students Desirable Experience in working in the community/crisis mental health Experience in working in a leadership role Experience of triage contacts Personal statement Essential Able to articulate reasons for applying outlining suitability for the role Desirable Uses examples from practice to evidence core values relevant to the role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Northamptonshire Healthcare Foundation Trust Address Highfield Clinical Care Centre Northampton General Hospital, Billing Road Northampton NN1 5BD Employer's website https://www.nhft.nhs.uk/ (Opens in a new tab)