Job overview
We have an exciting opportunity for an inspirational leader to join our leadership team in West Kent on a 1 year secondment as 1 of 3 General Managers in the West Kent Directorate.
This role is fundamental in achieving success through our improvement journey and needs someone who is skilled at building and sustaining internal and external relationships with key stakeholders and strategic partners.
The successful candidate will be expected to work closely with the professional heads and the Deputy Service Director and Service Managers to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meet the required high standards. General Managers will have a portfolio of services that they are responsible for so will need to understand the on-going transformation work that is currently being implemented along with a genuine interest in performance so that they can support the Teams in working towards the agreed Key Performance Indicators.
Working with the Senior Management Team, and reporting to the Service Director, they will ensure that services are fit for purpose and that the teams they manage are motivated and working efficiently with the support of the Service Managers. They will need to be visible and available and to manage the performance of services to ensure excellent clinical outcomes and good levels of engagement.
Main duties of the job
General Managers are responsible for the overall management of a range of nominated services within the Directorate. Working closely with colleagues in all other relevant teams will ensure excellent clinical, operational and financial outcomes. The post-holder will be expected to work as part of the Senior Leadership Team with other General Managers, the Deputy Director, the Head of Nursing & Quality, the Allied Health Professional Lead, the Lead Psychologist, and Clinical and Service Directors.
General Managers may be responsible for additional specialist or ‘place’ based services as required and reviewed in line with service needs.
The post-holder will also have a key role in liaising with and supporting Local Care Partnerships in the integration agenda.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.