Job Title: Factoring Co-ordinator
Contract Type : 18 months Fixed Term
Salary: £35,150 (pro rata to 21hrs per week)
Working Hours : 21 hrs per week (3 full days or 21 hours split over 5 days, to be agreed on successful appointment)
Working Pattern : Monday - Friday
Location: Irvine - Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Factoring Co-ordinator
The Factoring Co-ordinator is accountable to the Housing Manager and is responsible for working through a detailed action plan to improve the service to factored owners as well as the operational management of factoring services to over 1000 owners, including achieving operational objectives and excellence in customer services and performance.
About you
To be successful in this role, we are looking for someone who has experience of Factoring Legislation and Best Practice including experience with a Registered Social Landlord or property factor. Furthermore, you will have excellent customer service skills and truly live out the Riverside Values.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits
Diversity and Inclusion at Riverside :
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment