Your new companyOur client specialises in helping convenience retail and petroleum wholesale businesses enhance their efficiency and profitability. They securely connect data and operations across the supply chain. With over 40 years of experience, they offer solutions that simplify technology ecosystems, provide insights into consumer behaviour, and streamline operations. Their services are utilised globally, supporting over 200,000 sites in more than 60 countries.
Your new roleIn this role, you'll be at the forefront of implementing and configuring their enterprise products to meet customer needs. You'll use a disciplined project management approach and tools to handle increasingly complex projects. Your day-to-day tasks will involve scoping and estimating the effort required for small to medium-sized projects, ensuring everything runs smoothly from start to finish.You'll be the face of their company to their customers, providing exceptional service and building strong relationships. Your goal will be to ensure every customer is satisfied and willing to recommend our products. This means you'll need to troubleshoot any implementation issues that arise, configure and test various system modules, and work closely with customer and third-party IT teams to ensure seamless data connectivity.A deep understanding of our software's technical aspects, including its architecture and infrastructure, will be crucial. Over time, you'll beco...