The Growth Company's (GC) Employment team are looking for a Restart Employment Advisor to deliver a range of guidance and training services for unemployed people, and contribute to individuals’ progression into employment, training and education.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
We work with employers on their recruitment and skills needs to help place people into high quality sustainable jobs.
Key Responsibilities:
1. Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training and education.
2. Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers.
3. Deliver one to one intervention at induction and assessment and subsequent follow up appointments by one to one or group sessions.
4. Participate in other activities that support the work of the team and Growth Company, such as tender/bid writing, development of new products/services.
About you:
1. Warm, pleasant demeanour.
2. Good rapport building skills.
3. Good negotiator.
4. Professional and articulate.
5. Flexible and adaptable.
Skills required:
1. Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
2. Experience of working in a customer facing environment for example Customer Services, Hospitality, Social Care, Sales, Retail.
3. Experience of working in a performance target driven environment.
4. Willingness to travel locally (e.g. to meet customers/employers).
5. Experience of exposure to various customer groups.
6. Previous experience of a working in a similar role in Welfare to Work or publicly funded services is desirable.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
Job Info
Job Title: Restart Employment Advisor
Company: Growth Company
Location: North of England
Posted: Dec 22nd 2024
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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