Fleet and Guaranteed Maintenance Billing Analyst
Job Description
Posted Thursday, December 12, 2024 at 6:00 AM
At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.
POSITION PURPOSE:
The Fleet and Guaranteed Maintenance (GM) Billing Analyst is responsible for the accurate, timely and high volume of billing information from a variety of vendor invoicing systems and for collecting accurate billing information for invoice reconciliation. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
* Actively work within the appropriate system / portal to retrieve claim payment details
* Generate and review weekly reports to identify and resolve billing variances
* Partner with internal / external customers to provide updates, clear outstanding balances, resolve billing disputes and train on billing requirements
* Manage accounts to include recording and tracking progress of collections
* Research, analyze and resolve billing discrepancies
* Create and implement policies and procedures for standardizing, automating and improving invoicing practices
* Research guaranteed maintenance payments and apply to the correct invoice for reconciliation
* Stay up to date on changes to customer guidelines
* Perform other duties as assigned
* Excellent customer service and multi-tasking skills
* Demonstrated ability to analyze and interpret data
* Excellent verbal and written communication skills
* Ability to work with a high sense of urgency in a dynamic, fast-paced environment
* Proficient in MS Office Suite (Outlook, Word, Excel, and PowerPoint)
Previous Experience/Education:
* High School Diploma required; College Degree preferred
* 2+ years’ experience in Collections and/or Accounts Receivables
* Experience with Microsoft SharePoint, web intranet software or other online procurement systems strongly preferred
PHYSICAL REQUIREMENTS
* Working conditions are normal for an office environment
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