Salary: £25,000
Hours: Monday to Friday, 36.25 hours per week (between 8am and 5pm)
Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
Location: NG2 Business Park, Nottingham (must live within commutable distance)
Vans is looking for an exceptional Account Coordinator fluent in Spanish to join our Wholesale Customer Operations team based in Nottingham, UK.
Let’s Talk about the Role
As an Account Coordinator, you will provide exceptional service to major online and high street retailers across Europe by:
* Understanding and managing Wholesale accounts across several markets in the EMEA region.
* Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service.
* Building strong relationships with our warehouse, planning, sales and credit teams to deliver the best possible outcomes.
* Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives.
* Interpreting a variety of daily reports as needed by the business.
* Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
Skills for Success
You will bring the following skills to the role:
* Native or fluent speaker in Spanish plus English with strong communication skills.
* Computer literate with strong Excel skills and the ability to produce reports.
* Analytical with a flair for problem-solving.
* Strong customer service skills.
* Ability to balance responsibilities in a dynamic and fast-paced environment.
What’s in it For You
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates:
* A supportive feedback-based culture.
* An inclusive international environment.
* 50% employee discount on all VF brands.
* Subsidised canteen and break areas offering complimentary hot drinks.
* Health Shield membership and access to health initiatives.
* Employee Assistance Program for mental health and wellbeing support.
* 25 days holiday (plus bank holidays) rising to 29 with length of service.
* 12% contributory smart pension scheme.
* Cycle to work scheme.
* Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.
If you like what you have read and want to join our team, we would like to hear from you!
#J-18808-Ljbffr