Test Centre Administrator - Oxford in Oxford, United Kingdom
Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
Pearson VUE is a business of Pearson, the world's leading learning company. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Oxford.
This is a permanent position requiring a minimum of 10.00 hours per week, including some Saturday mornings, with a pay rate of £12.77 per hour, paid at the end of every month.
As a Test Centre Administrator, you will be responsible for supporting various candidates visiting our Pearson VUE Test Centres to complete their exams. The role includes providing secure exam delivery while offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
1. Welcome, greet and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot technical issues with internal departments, such as IT.
6. Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity to gain experience working with diverse professional teams ensuring a positive candidate experience. Our ideal applicant will be a true team player with availability to work various shifts any day from Monday through Sunday.
Our Successful Applicant
We are looking for a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, Outlook) is an advantage. You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail.
Our Recruitment Process
This is an essential role, so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website.
What to expect from Pearson
At Pearson, we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, and all individuals are supported in reaching their full potential.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
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