At KFH the administrators in our build to rent division support the property management and block management team allowing everyone to provide high quality customer service. We’re looking for someone with previous property administration experience, to offer excellent communication to our on-site teams and clients. This role is based at London Bridge on a fixed term contract of 6 months.
At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
You will report to our Head of Asset Management.
Responsibilities of a property administrator include:
* Manage and maintain the maintenance management platform
* Work alongside property managers and leasing managers on termination notices to initiate checkout processes
* Provide written references for tenants when requested by landlords or estate agents
* Keep the internal databases up to date with key records
* Coordinate utility updates and works orders on behalf of the Block Management team
* Communicate effectively with customers via phone, email, and face-to-face
* Manage the office email and voicemail accounts
At KFH we are looking for an administrator with a proven track record in coordination, an individual that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results.
Each year we celebrate success by hosting a companywide Awards Ceremony, in addition we have many seasonal social events throughout the year. We also have regular involvement with our chosen London based charity, London Youth. Activities vary from cake sales to Tough Mudder to marathons and we encourage our employees to participate. We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Clickhere to see all our company benefits,including additional earning potential and discounts.
KFH. People. We get it.