Senior Housekeeper - Renal Senior Housekeeper
Oxford University Hospitals NHS Foundation Trust
The Renal Ward currently has a position available for a Band 3 housekeeper who is interested in leading housekeeping, health and safety and general environment of the Maternity Assessment unit and supporting maternity wards.
We are seeking a housekeeper who is motivated, dynamic and possesses excellent interpersonal, communication and organizational skills. In return the successful candidates can look forward to working in a professional environment with colleagues who are all passionate about delivering outstanding care to patients and their families and there will be opportunities for personal and professional development within an extended multi-disciplinary team.
Do you feel you can provide Excellence in your care? Compassion? Respect? Do you value Improvement in your job role? Do you embrace Learning? Do you take pride in the Delivery of the care you provide?
If you believe that you possess these values, we believe that you will be a great investment in our quest to deliver Compassionate Excellence throughout our healthcare in the Trust.
We look forward to hearing from you.
Main duties of the job
* To work as an integral part of the ward team ensuring a high quality service to patients and to provide a service that ensures that the patients' needs are satisfied and ward requirements are met.
* To assist the ward manager to ensure the appropriate and effective delivery of the facilities service in order to properly maintain the patient environment and services to the patient.
* To supervise an effective waste segregation and disposal service ensuring compliance with all relevant procedures and legislation.
* To work effectively as part of the ward/department team.
Job responsibilities
* To liaise with the cleaning contractor/in-house housekeeping services/Monitoring Officers to ensure that cleaning standards on the Wards meet the agreed specification and any unsatisfactory areas are rectified.
* To work effectively with the cleaning and catering staff as well as their supervisors to ensure that standards and policies are met.
* To liaise with the nursing and housekeeping team regarding the patients day, ensuring that work is planned in the most appropriate way to provide a prioritised patient focused and seamless service.
* To ensure, in conjunction with the ward co-ordinator, that patients are provided with appropriate beverages at regular intervals throughout the day. To make and serve beverages to relatives as instructed by the nursing staff and to ensure that patients have the necessary access to beverages throughout their stay in hospital.
* To ensure that all patients have completed menu cards, giving assistance where necessary, and ensuring appropriate selections are made dependent on the patients dietary requirement. Ensure that the menus are returned to the catering department by the required time.
* To ensure, in conjunction with the catering department that patient meals are served in a presentable and timely manner and that appropriate cutlery and condiments are supplied, as well as ensuring supplements are given to the patients/stored appropriately.
* Assist with feeding dependent patients (following training and assessment of competence) and document accordingly.
* To ensure that at the end of every meal and beverage service all cutlery, crockery and condiments are removed from the patient area and correctly stored, disposed of, or returned to the main kitchen. To ensure that all meal tables and eating areas are suitably prepared for mealtimes and to make sure they are wiped clean at the end of each meal. To offer assistance to patients before and after meals to cleanse their hands.
* To ensure patients have an appropriate supply of drinking water and a clean glass.
* To physically ensure that patients can reach their food and assist patients as necessary e.g. removing lids and cutting up food where required.
* To maintain patient privacy, dignity and confidentiality at all time.
Person Specification
Experience
* Experience of working with the public.
* Good level of spoken and written English.
* Basic computer skills.
* Experience of working in the NHS.
* Experience of working as a housekeeper.
Skills
* Able to manage time effectively and used to multi-tasking.
* Aware of the importance of confidentiality.
* Demonstrates motivation and enthusiasm for the job.
Personal Qualities
* Team Player.
* Kind and compassionate.
* Demonstrates ability to use initiative and prioritise workload.
* Able to manage conflict and difficult situations.
* Flexible and adaptable in their approach.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
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