Closing Date: 14/03/2025
Location: Belfast, Hatfield & Sheffield
SC clearance required for this role
Why this job matters
This role provides technical support for complex network and cyber security deployments across all UK contracts. Building strong relationships and trust through clear communication, meeting expectations, and hitting deadlines is essential. The role involves working with customer representatives, vendors, and directing support staff as needed.
The position includes supporting and managing SIEM and EDR platforms, including creating content, playbooks, and processes. A solid understanding of IT, operating systems, firewalls, networking, and cyber security is required.
Supporting new products and services is also key to staying competitive in the industry and meeting customer needs. The role will involve working confidently and independently to achieve successful outcomes.
What you’ll be doing
• Implement security procedures and processes for BT that align with the security strategy, considering risks and legal/regulatory requirements.
• Provide security advice and consultancy to BT business units and external customers.
• Maintain security compliance relationships with government and industry bodies.
• Develop and support policies, functions, and configurations for customer project implementation.
• Conduct integration testing on new services and create relevant documentation.
• Represent the team leader or manager in meetings.
• Ensure the protection of sensitive customer information to maintain BT’s reputation as a trustworthy organisation.
• Support and maintain the SIEM infrastructure, including both applications and operating systems.
The skills you’ll need
• Strong knowledge and experience in
supporting and designing SIEM/EDR platforms.
• Passion for Cyber Security and threat intelligence.
• Solid understanding of key technologies/products for troubleshooting and cyber security investigations, including:
- Linux/Unix OS
- Windows OS
- Firewalls and NGFW
- Network devices
- Cloud platforms
- Networking (TCP/IP)
- Operational technology
• Experience in designing and supporting SIEM and EDR environments.
• Proven experience in architecting security solutions based on customer needs and industry frameworks like NIST, NCSC, Mitre, and the Cyber Kill Chain.
• Experience creating security reports, alerts, and dashboard.
• Strong communication skills (verbal, written, and presentations) for all levels of an organisation, customers, and sales teams.
Here are some of the great benefits we offer
• Competitive salary
• BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution
• Direct share scheme
• Exclusive discounts on BT broadband packages
• 50% off EE mobile plans and SIM-only plans, plus 50% discount for friends and family
• Support for working parents, including paid maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan and other benefits like dental insurance and gym membership
• 25 days annual leave (plus bank holidays), increasing with service, with an option to buy extra holiday
• Volunteering days to support your local community
Our working model
BT have moved to a hybrid working model - you can work from home certain parts of the week as per the SMART working model
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.