Job Title
Technical Implementation Consultant, Healthcare Informatics
Job Description
As a Technical Implementation Specialist (TIS), you will have the opportunity to implement Philips' Healthcare Information Systems (HCIS) solutions, including Philips' Radiology Information System (RIS) and third-party system integrations.
Your responsibilities include the technical qualification, local implementation, integration, training, and support of Philips' RIS solutions. You will ensure deliverables meet or exceed customer expectations within business and technical specifications, providing support that is sustainable by Philips/Carestream services teams. Additional duties may involve pre- and post-sales support.
The role requires the ability to travel, work autonomously, and participate in on-call or extended hours support rotas. This is primarily a remote role, working from home, with onsite visits as required.
Your role:
Implementation activities:
1. Deliver controlled implementation of HCIS projects adhering to Philips' quality standards.
2. Provide technical advice on software and hardware upgrades to project teams, customers, and sales.
3. Take local responsibility for technical components of HCIS project installations, upgrades, and maintenance from start to finish.
4. Participate in training to enhance technical and application skills.
5. Collaborate with Research & Development to improve solutions.
Customer-focused activities:
1. Enhance customer satisfaction by delivering high-quality solutions.
2. Develop knowledge of customer environments, workflows, and operational needs.
Team working activities:
1. Coordinate with project managers, customers, technical teams, and third-party suppliers during implementation.
2. Engage with HCIS services and sales teams to gather feedback and align project schedules.
Qualifications:
* Experience in a technical role involving server-level software implementation, support, or similar.
* Bachelor's or Master's degree in Computer Science, Engineering, or equivalent.
* Proficiency with SQL and database systems, preferably Oracle.
* Knowledge of Microsoft Server Operating Systems.
* Experience working in production environments against SLAs.
* Understanding of applications, networks, and web technologies.
* Knowledge of security practices and technologies.
* Experience with storage platforms (RAID, SAN, NAS, tape libraries).
* Familiarity with high availability technologies (Hypervisor, OS, Veritas, Oracle).
* Experience in hospital environments and radiological workflows, including RIS and PACS, is desirable.
* Knowledge of programming languages such as .NET, C++, Java.
* Understanding of virtualization technologies like VMware and HyperV.
* Valid UK driving license.
If interested and you meet many of the criteria, we encourage you to apply. Even if you don't meet all, you may be suitable for this or other roles at Philips. Learn more about our diversity and inclusion initiatives here.
About Philips UKI
We are recognized as a Disability Confident employer and are committed to diversity and inclusion. We welcome applicants from all backgrounds and encourage sharing any reasonable adjustments needed during the recruitment process. For more information, see our Inclusion and Diversity Policy and Human Rights report.
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