Vehicle Damage Assessor
Igloo has a fantastic opportunity for a vehicle damage assessor to work in the Reading region. The successful candidate will be working on behalf of our client, a privately owned automotive repair company with various UK locations.
The Role:
In this position, your duties will include, but are not limited to the following:
1. Liaising with customers via phone and in person
2. Updating customers on repair status
3. Liaising with insurance companies
4. Estimating damage of customer vehicles
5. Estimating on or off site
6. Valuating vehicle to repair costs
7. Estimating by insurance guidelines
8. Ordering the correct parts with the parts department (genuine or non-genuine)
9. Attaining correct repair methods
10. Updating the online insurance system
11. Ensuring maximum customer care throughout
12. Imaging vehicles throughout different stages
13. Creating job cards with repair methods attached
14. Obtaining repair authority
15. Updating communication log on management system
16. Be able to use Audatex system
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