Multi-franchise Senior Service Advisor
Location: Crewe
Salary: £35,000
Monday to Friday 8am to 5:30pm and Saturdays on a rota.
Benefits:
* Competitive salary, commission and bonus scheme.
* Employee discount.
* In house training programme
* Colleague referral bonus scheme (up to £1,000)
* 31 days holiday.
* Employee assistance programme.
* Free flu jab.
The Holdcroft Motor Group are looking for a proactive and customer focused professional whose previous automotive Service Advisor experience will enhance our service desk at our Multi-franchised dealership in Crewe. In this senior role, you will be expected to supervise the front of house team, have solid experience with Kerridge and strong mechanical knowledge with an understanding of cars and parts.
The successful candidate will demonstrate exceptional communication skills with the ability to maximise service sales opportunities through the upsell of additional products, services and repair work. Confidently delivering product knowledge and offering support to our valued customers, you will provide a smooth customer journey whilst ensuring all systems and documentation are complete with high accuracy.
Required skills as a Senior Service Advisor:
* Knowledge and understanding of working within a service advisor role.
* Passion for the automotive industry.
* Ability to oversee and support the rest of the service team successfully.
* IT and computer literate and ability to use various company systems including Kerridge..
* Excellent communication skills.
* Well organised and ability to manage workload.
If you think you could be a successful Senior Service Advisor, please apply now, we would love to hear from you.
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