Why join us? A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000 professionals with offices in Bangalore, Kolkata, Vizag, Guangzhou and Krakow. The work done in GAC forms a vital input towards for strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group’s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management The Opportunity: Global RBWM Retail Credit Risk manages Credit Risk associated with Retail lending products (Mortgages, Credit Cards, Loans, Overdrafts) for all countries HSBC operates in. The function is supported by several hundred analytics professionals engaged in reporting, modelling and data manipulation. As a result there are significant challenges to the effective management of data within the function requiring close cooperation with partners in RBWM and Finance. The Retail Credit Risk (RCR) Data Management team is seeking a resource at AVP level for ensuring Data Governance, including Data Quality and to support delivery of RCR data projects for the US Business. Principal requirements from the incumbent is to support the following: Regulatory data fulfilment for US (CECIL, ECL, IFRS9, CCAR, Stress Testing) B3R data for Financial Reporting CRD4 data fulfilment The successful candidate will :- Form an integral part of the RCR Data Management function and will be actively involved in the definition of business requirements and implementation activities. Be expected to work within a global team, and show initiative in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, project interdependencies, opportunities and risks and a complex and diverse data architecture and infrastructure / systems landscape. Support the Data strategy related inititatives for the US Business and work closely with the onshore teams Have the ability to multi-task priorities, be self-motivated and have a can-do attitude. They will be expected to adopt an agile and flexible approach to work and have an outstanding level of professionalism and conduct What you’ll do: (List out Key Responsibilities): Principal Accountabilities: Key activities and decision making areas Impact on the Business/Function Working closely with US Teams to deliver data management, data quality and governance projects. Support strategic solutions on Big Data & Cloud technologies Delivery of capabilities to allow the US Retail Risk function to enable business transformation and effectively operate data management and governance. Typical Targets and Measures Delivery of project requirements in line with Business and Regulatory timetables. Completion of key project documentation and deliverables (e.g. business requirements, functional design, testing strategies Supporting successful deployment at site and Global Level with measurable business benefits Delivery of a strategic data modelling capability for US Retail Risk Adhere strictly to compliance and operational risk controls in accordance with company and regulatory standards, policies and practices. Adhere to IT data policies, procedures and governance framework when performing tasks so as to ensure controls are in place and departmental goals are met Customers / Stakeholders Closely aligning and managing expectation of stakeholders from a Regional perspective Supporting the project managers, business analysts and Head of Data Management in the delivery of data projects Assisting in definition of targeted benefits to stakeholders, and ensuring delivery is focused on providing business benefit(s) Typical Targets and Measures Positive customer feedback from stakeholders at all levels Evidence of effective relationship building at all levels Providing accurate and complete reporting with minimal errors. Leadership & Teamwork Influencing and collaborating with stakeholders and business partners, building strong relationships to ensure consensus and influencing change outcomes. Fostering open and honest communication which anticipates stakeholder expectations. Supporting and facilitating workshops across multiple geographies Pragmatic decision making capability. Structured and disciplined approach with good attention to detail, this role will require a hands on approach and willingness to take personal accountability. This will require strong analysis skills and structure to effectively apply solutions to defined problems Supporting project managers / business analysts in the preparation of project status reports, consolidating risk and issues and helping to prepare and consolidate monthly reporting packs. Typical Targets and Measures Active participation and contribution at key workshops, governance forums and project related meetings Evidence of taking ownership and influencing relevant functional areas Supporting Management Information reporting to appropriate governance committee and senior Retail Risk managers Operational Effectiveness & Control The successful candidate will form an integral part of the RCR Data team and will be actively involved in the definition of business requirements, US data strategies, testing and implementation activities The successful candidate will be expected to exercise independent initiative in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, project interdependencies, opportunities and risks. The successful candidate will have the ability to multi-task priorities, be self-motivated and have a can-do attitude. They will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct. Ensuring that business requirements are fully defined and signed-off by key project stakeholders. This will require working in partnership with regional business teams to define, validate requirements and ensure buy-in. Typical Targets and Measures Conducting data analysis and clearly presenting and documenting findings Supporting workshops to capture and agree business requirements Working in partnership with IT, Retail business and Finance as well as regional and global Credit Risk managers Evidence of progress against plan and timely escalation of Risks and Issues. Supporting effective project tracking. Evidence of proactive escalation of potential risks and proposed mitigation. Major Challenges Some of the major challenges associated to RCR Data management include the following (not exhaustive): Working across regions and functions; challenging regulatory time scales and managing multiple requirements. Senior management, conscious of their own oversight responsibilities, are no longer prepared to tolerate lack of effective systems as an excuse for not receiving information which they regard as essential for them to manage the risks in the business. Delivering system and process changes against a backdrop of complex legal and operational environments. Identifying and maintaining engagement from the relevant SMEs to deliver project’s objectives. Managing internal relationships with WPB and WPB Risk Senior Management team, providing support and challenging where necessary Managing internal relationships with the Regional Finance team, providing support and challenging where necessary Closely aligning and managing expectation of RBWM Business Customers and Stakeholders from a Regional perspective Delivering system and process changes against a backdrop of complex legal and operational environments. Quickly obtaining a good overall understanding of current data processes and associated product and risk data, in order to provide recommendations for business enhancement. Influencing and collaborating with stakeholders and business partners, building strong relationships to ensure consensus and influencing change outcomes. Fostering open and honest communication which anticipates stakeholder expectations. Obtaining sponsor and stakeholder buy-in for delivery, commitments and change Obtaining sponsor and stakeholder sign-off for key deliverables and tollgates Understanding and supporting definition of targeted benefits to stakeholders, and ensuring delivery is focused on providing business benefit(s) Role Context Location of role is targeted to be in Bangalore. The role holder will take direction from the Senior Data Manager in the US with an Entity reporting line into the Head of Data in GAC Retail Risk The role holder will be expected to support RCR managers across the US and India on matters of data governance and management. Management of Risk The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with line management and/or the appropriate department. Observation of Internal Controls The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to al l relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators Requirements What you will need to succeed in the role: Proven track record of successfully working on large scale global change initiatives in the Banking Industry, preferable on data and/or regulatory project initiatives. Should have at least 8 years of relevant experience Strong team worker who is flexible and capable of working independently where required. Excellent communication skills with experience of gathering, documenting and presenting information. High attention to detail with ability to understand and assess complex and large volumes of information. Experience of data, target operating models, management information or control related projects is desirable. Experience with working in an on-shore off shore model. Proven problem solving and analytical abilities including the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business and technical domain knowledge. The candidate will be educated to degree level (or equivalent) Act with courageous integrity in decision making Take personal accountability, be decisive, use common sense, empower others Excellent presentational skills and the ability to chair meetings with senior and working group audiences. Strong Microsoft Office skills (especially Excel and PowerPoint) Thorough understanding of the purpose, value, culture and fundamentals of Global Transformation Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders Sound knowledge of Relational and Non-relational Database Platforms required. Knowledge of other programing languages like Python/Java/R/SQL/SPSS/SAS is preferable. Experience of large global system infrastructure projects a business change environment and good understanding of data infrastructure and architecture would be an advantage. The latter may include exposure to solution or enterprise architecture. Experience with Cloud based technologies (on AWS and/or GCP) across both cloud agnostic and proprietary tools Knowledge of ETL Processes- Extract Transform Load & Data Modelling requirements Experience of process re-engineering and process management. Knowledge of data governance and management principles and processes. (Knowledge of BCBS239, IFRS-9, Stress Testing or experience of any other Banking regulatory environment is a big plus. Experience in various aspects of Data Quality Management will be advantageous Communicate openly and honestly. Advanced oral, written and visual communication and presentation skills - the ability to communicate efficiently at a global level is paramount. You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued By HSBC Electronic Data Processing (India) Private LTD