Staffline is recruiting a Customer Service Colleague to work for our client, one of the world's largest air service providers, at Gatwick Airport.
The rate of pay is £14.50 to £15.11 per hour
Overtime is available in this role and is paid at an enhanced rate after working 40 hours.
Please note that as part of our commitment to maintaining a safe and productive work environment, all candidates who receive a job offer will be required to undergo pre-employment drug and alcohol testing prior to their first day of training.
*Offering employment is subject to various background checks such as: DBS/ 5-year referencing*.
Full time roles in a rotating pattern available, Part-time available but subject to change. You will be required to be flexible to meet the demands of this role.
You will work on a rotational shift pattern.
Your Time at Work
Your time at work will involve:
- Consistently delivering the highest customer service
- Making the customers' journey positively memorable
- Validating customer's documentation for travel
- Processing customers for boarding
- Processing customers using manual and automated systems
- Assisting customers during disruption
- Ensuring compliance in both airline and airport policies
Our Perfect Worker
Our perfect worker would be:
- Passionate about customer service
- Excellent communication skills
- Calm, friendly and professional
- Excellent organisation skills
- Able to react to any given situation quickly and accurately
- Able to work well within a team and as an individual
- You must be able to provide 5-year checkable history
- Must have a clean criminal record
Key Information and Benefits
- Earn £14.50 to £15.11 per hour
- Overtime may be available
- Full-time and part-time shifts
- On-site car parking
- Modern working environment
- Pension scheme
- 28 days paid holiday
- Full uniform provided
- Full Training
- Career progression supported by additional up-skilling
Job ref: 1DHLGEJ
About Staffline
Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline