University Corporate Services- PS Connect
This new full time post is available from 7th April 2025 on a fixed term basis until 10th April 2026 with an option to extend depending on the funding.
This role offers the opportunity for hybrid working – some time on campus and some from home.
Summary of the role
Join PS Connect as we continue the exciting journey of transformation and innovation! We are currently seeking a dynamic Change Manager to play an integral role in improving and shaping the future of our services that transform the way Professional Services are delivered at the University.
As a Change Manager, you will play a pivotal role in transforming processes and services, ensuring a seamless transition to our new ways of working. You will lead the design, implementation, and embedding of change, driving engagement and adoption across the organisation. Your focus will be on creating a positive experience for colleagues by coordinating PS Connect change and engagement activities, generating positive engagement and feedback from stakeholders, and ensuring teams are fully prepared for new ways of working. You will champion clear communication, staff engagement, and benefit realisation, embedding new capabilities into daily operations. Helping managers support their staff through programmes of change, lead on change impact assessments, identification of opportunities, and implementation of solutions that bring highly efficient and effective business processes and service improvement - making a lasting impact on how we work and successfully deliver changes.
We highly value the skills of a Change Manager to support the business and ensure a successful implementation of the best possible ways of working and continuous improvements. To achieve this successfully, you will be expected to develop and nurture close working relationships with other teams and key stakeholders across the business. You should be skilled in change management techniques assessing the stability, readiness and ongoing capacity of the business to cope with the level of proposed change and benefit realisation requirements, stakeholder management, lean techniques, analytical tools, business change, and facilitation.
You will be highly collaborative, supporting those who own processes and services to drive the improvements and working with customers and users of services to understand their needs, We would particularly like to hear from Change Mangers with experience in shared service-centered organisations.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
41 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
Please contact Donna Fitzgerald email: D.Fitzgerald@exeter.ac.uk or Laura Kellaway by email: L.Kellaway@exeter.ac.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .