To become a Digital First organisation, DWP needs all colleagues to have the essential digital skills to thrive in a modern work environment. Our aim is for our people to efficiently and effectively use current digital tools, embrace new technology and continuously learn to ensure their skills remain up to date.
The Digital Confidence and Capability team aims to build the essential digital skills of DWP colleagues with a focus on those who need additional support.
This is an excellent opportunity for you to broaden your knowledge and skills within a fast-paced environment and to make a significant impact on colleagues' digital confidence and capability.
Key responsibilities:
* Collaborating with colleagues/teams to design and deliver inclusive and accessible learning content, aligning with the team's commitment to enhance the digital confidence and capability of all DWP staff. Advocating for a cultural shift where all colleagues recognise the benefits of technology and embrace self-service working towards a Digital First mindset.
* Operating within a multidisciplinary team, participating in all project lifecycle phases. Providing advice and content design for digital confidence and capability team projects and DWP initiatives. Working collaboratively with team members and the business to identify user needs, translating these into relevant products, and present via different delivery methods.
* Engaging with key stakeholders to build relationships and networks within the DWP, supporting the team's vision. Using best practices and standards to create usable and accessible learning content, consistent with governmental and DWP guidelines, ensuring accessibility for all users.
* Actively participating in DWP and cross-government forums, both virtually and in person. Conducting assessments and evaluations of both the delivery and impact of the Digital Confidence and Capability (DCC) programme of work and associated products.
* Proactively seeking new learning opportunities and strive for continuous improvement by obtaining feedback from peers and the business. Additionally, you may have line management responsibilities.
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .