Our client is a busy main dealership who is looking to recruit an experienced and successful Aftersales Manager to run their service department.
Responsibilities:
* Oversee all aspects of the Service Department operations
* Review CSI surveys and other measures for monitoring customer satisfaction
* Challenge and drive the performance of the Service department staff
* Manage, coach, and motivate your team to build long-term staff delight and potential progression
* Control costs for the department
* Monitor performance against agreed targets/budgets
* Control the recruitment process, as required
* Perform analysis to identify areas of weakness and appropriate, targeted marketing activity
* Review Service KPIs on a regular basis to track/monitor performance and identify trends
Requirements:
* Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
* Main dealer experience and well versed in managing a busy service department
* Demonstrated stable career path
In return, you will be working in excellent facilities, for a company that can offer long-term career progression and a rewarding package.
Salary: Basic depending on experience and OTE on top, plus benefits
Hours: Monday to Friday and alternative Saturdays may be required
#J-18808-Ljbffr