SAP QM Business Analyst Role
Location: Manchester, UK
Hybrid working
Lonza is a global leader in life sciences operating across three continents. We prioritize collaboration and idea-sharing among our talented team members to devise solutions that help businesses improve lives.
Role Purpose:
The SAP QM Solution Expert will be responsible for building new and deploying existing IT solutions for Quality Assurance and Quality Control departments within a GMP environment. This role will serve as the regional IT Business Partner for SAP QM/PP, embedded within the global IT team.
* Review user requirements and consult with internal stakeholders on IT solutions.
* Take responsibility as sub-project manager and work out concepts and specifications.
* Collaborate with infrastructure, process integration, development, and authorization partners to deliver requested standard and custom IT solutions.
Key Accountabilities:
Manage external parties such as IT consultants and service providers in project execution, system changes, and outsourced services. Direct their solutions to ensure adherence to Lonza standards and guidelines.
* Transfer new solutions and related knowledge to the support organization.
* Delegate common incidents and problems to the IT support organization.
* Provide 3rd level support for complex incidents.
Requirements:
This role requires expertise in the SAP module QM, knowledge of SAP PP, MM, and WM, as well as hands-on experience in QM inspection, Quality Certificate, Quality Assurance, Notification, and Interface with LIMS.
* Cross-functional knowledge in SAP PP, MM, & WM.
* System configuration and/or customization knowledge.
* Comprehensive understanding of business processes and concepts used.
* IT project methodology knowledge.
About Us:
Lonza's products and services have a positive impact on millions of people every day. We strive to achieve our business results while respecting and protecting our people and environment. Our success is only meaningful if achieved ethically.
We offer the satisfaction of improving lives worldwide and making a meaningful difference.