Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Providing excellent customer service by working within the Quality function to support a zero defect mindset Ensuring internal & external communication is of a high standard giving as much data as possible Working on quality documentation to support the business needs especially problem solving documents Supporting the GRE in the Customer KPI reviews Supporting with internal & external customer audits to the GRE Obtaining an understanding of the Valeo VIM (Valeo Incidents Management) system to support internal & customer problem solving Working with Nissan GRE team to learn about the role & responsibilities Using Valeo problem solving tools QRQC and also PDCA / FTA, PFMEA and LLC Learning, understanding and actively taking part in the Quality process to promote the zero defect mindset. Working with the warranty team to understand factors behind warranty claims Take part in regular Warranty and Quality meetings Represent Valeo in front of Nissan customer for day to day Quality issues (once trained satisfactorily to health & safety and Valeo / Nissan minimum requirement) GCSE's or equivalent (minimum grade 5 in English and Maths) Own transport and full UK driving licence Communication; strong written and verbal skills IT literate desirable although training will be provided (Google/Microsoft Office tools, especially Sheets/Excel as required for reporting and analytical purposes) Job: Group Resident Engineer Organization: Group Customer Quality Champion Schedule: Full time Employee Status: Apprentice (Fixed Term) Job Type: Apprenticeship Job Posting Date: 2024-06-26 Join Us Being part of our team, you will join: one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development a multi-cultural environment that values diversity and international collaboration more than 100,000 colleagues in 31 countries which make a lot of opportunity for career growth a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com