Sales Administrator – Order Processor – Customer Service Administrator
Permanent Full time – office based
We have an exciting opportunity for an experienced administrator to join a company that supplies products to the building, timber & fencing merchants nationwide. This is a large, well-established company looking to add to their friendly team based in Wickford, Essex. This position will involve telephone liaison with customers who call in to order products, so someone with excellent relationship-building and customer service skills is ideal for this team. You will also process customer orders during the call.
You will also help advise and deal with queries.
Key Responsibilities:
1. Process and enter sales orders.
2. Quote stock availability, advise on delivery & pricing.
3. Assist with dispatch and invoicing.
4. Produce customer quotations and price lists.
5. Process daily delivery dockets for carriers.
6. Communicate with customers regarding order status and updates.
7. Resolve any issues or discrepancies with orders.
8. Maintain organized records of all orders and related documentation.
This role is busy and varied and will utilize a number of your skills. Ideally, you will have experience within a role where you have dealt with a vast variety of product stock lines. This will be perfect for someone who has a strong order processing, customer service administrator, or sales administrator background.
Experience:
1. Previous experience in order processing or a similar role is required.
2. Proficient computer skills, including experience with order management systems.
3. Strong attention to detail and accuracy.
4. Excellent organizational and time management skills.
If you have strong administrative skills and have processed orders over the phone, then we want to hear from you! Please submit your CV to me now.
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