Job summary An exciting opportunity for someone who has experience in managing cancer patient pathways, either as part of a cancer services team or another speciality to join our team in Cancer Services. This post is a fixed term post for 12 months, full time 37.5 hours and will be based at Darlington Memorial Hospital or University Hospital of North Durham but you may be required to be based in the office on the alternative site one day a week. Our team is currently working under Agile working agreements, working a mix of on-site and remotely from their home base and once fully trained the post holder will also adopt this working pattern. Main duties of the job Your primary responsibilities will be to track and navigate cancer patients through their pathway to ensure that they are diagnosed and treated within relevant timescales. You will ensure effective co-ordination of pathways for patients with suspected or diagnosed cancer and that information is recorded accurately for Cancer Waiting Times targets. You will ensure that a patient's journey is seamless and will make a valuable contribution to the improvement of both quality and experience. You will provide comprehensive administrative support for Cancer Site-Specific MDT meetings, collating lists of patients to be discussed and collecting information required. You will need to work to tight deadlines so that MDT members are notified in advance and can prepare for their role in the meeting. Confidence to control the use of video conferencing systems and to record clinical decisions live in the MDT meetings is essential so you will be confident in your knowledge and spelling of medical terminology About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Full Job Descriptions can be found in the adverts supporting documents Date posted 16 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Fixed term Duration 12 months Working pattern Full-time, Flexible working, Home or remote working Reference number C9439-25-0061 Job locations University Hospital Of North Durham North Road Durham DH1 5TW Job description Job responsibilities Our team ensures that patients are tracked through their pathway, we monitor and escalate with core services such as Radiology, Pathology, Chemotherapy, Booking and Waiting List staff so excellent interpersonal and communication skills will be vital. Identify patients who may breach waiting time targets and take appropriate action to escalate this to Cancer Services Management team and appropriate Service Managers responsible for the area where the delay in the patients pathway is apparent. The escalation policy should be used to facilitate appropriate escalation at each point in the patient journey. Utilise Trust information systems for the recording of all cancer patients who come into the Trust, liaising with departments providing care and core services to ensure that planned patient treatment progresses smoothly and in a timely manner. Actively monitor waiting times for individual cancer patients to ensure targets are not breached by negotiating patient management arrangements with responsible staff. Be responsible for escalation of any cancer pathway which may breach the cancer waiting times standards Collect data relating to diagnosed cancer patients and prepare statistical reports. Ensure clinical teams understand and apply national data definitions and are able to use the Trusts cancer information systems. Coordinate service improvement to streamline the patient journey and improve the quality of patient care. Coordinate complex MDT meetings in accordance with quality standards. Be responsible for the provision of direct line management and supervision of Cancer Pathway Supports Officer and Cancer Pathway Assistants. Job description Job responsibilities Our team ensures that patients are tracked through their pathway, we monitor and escalate with core services such as Radiology, Pathology, Chemotherapy, Booking and Waiting List staff so excellent interpersonal and communication skills will be vital. Identify patients who may breach waiting time targets and take appropriate action to escalate this to Cancer Services Management team and appropriate Service Managers responsible for the area where the delay in the patients pathway is apparent. The escalation policy should be used to facilitate appropriate escalation at each point in the patient journey. Utilise Trust information systems for the recording of all cancer patients who come into the Trust, liaising with departments providing care and core services to ensure that planned patient treatment progresses smoothly and in a timely manner. Actively monitor waiting times for individual cancer patients to ensure targets are not breached by negotiating patient management arrangements with responsible staff. Be responsible for escalation of any cancer pathway which may breach the cancer waiting times standards Collect data relating to diagnosed cancer patients and prepare statistical reports. Ensure clinical teams understand and apply national data definitions and are able to use the Trusts cancer information systems. Coordinate service improvement to streamline the patient journey and improve the quality of patient care. Coordinate complex MDT meetings in accordance with quality standards. Be responsible for the provision of direct line management and supervision of Cancer Pathway Supports Officer and Cancer Pathway Assistants. Person Specification Qualifications Essential GCSEs grade A-C (or 9-4) in English and Maths or equivalent qualifications e.g. Level 2 in either/or Functional Skills/BTEC/City & Guilds/NVQ/Key Skills NVQ 3 / 4 or equivalent experience in a relevant area, e.g., Business Administration / Healthcare Secretarial / Administrative training and experience Desirable Qualified to Level 4 NVQ or above Special Skills and Knowledge Essential Ability to take live and accurate summary decisions at clinical meetings where the decisions are projected live to other attendees. Sound knowledge of medical terminology, particularly relating to the diagnosis and treatment of cancer patients. Sound knowledge of the Cancer Waiting Times targets and their application to the management of patient pathways across all tumour sites Confidence to work and communicate with staff at all levels in the organisation and to challenge performance against targets where appropriate. Ability to work independently without direct supervision. Ability to work effectively as a member of several team Computer literacy ability to use a wide variety of systems. Demonstrate ability to work to specific deadlines. Demonstrate the ability to solve problems and take appropriate action. Ability to organise and prioritise own workload and that of a small team. Ability to contribute to the improvement of patient pathways through use of service improvement techniques. Ability to follow policy and procedure guidance and to make a proactive contribution to the development of these Desirable Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality Experience Essential Previous administrative experience within the NHS Previous experience of working in the NHS in a role relating to cancer patient pathways Desirable Previous experience of supervising staff Previous experience of training / coaching Person Specification Qualifications Essential GCSEs grade A-C (or 9-4) in English and Maths or equivalent qualifications e.g. Level 2 in either/or Functional Skills/BTEC/City & Guilds/NVQ/Key Skills NVQ 3 / 4 or equivalent experience in a relevant area, e.g., Business Administration / Healthcare Secretarial / Administrative training and experience Desirable Qualified to Level 4 NVQ or above Special Skills and Knowledge Essential Ability to take live and accurate summary decisions at clinical meetings where the decisions are projected live to other attendees. Sound knowledge of medical terminology, particularly relating to the diagnosis and treatment of cancer patients. Sound knowledge of the Cancer Waiting Times targets and their application to the management of patient pathways across all tumour sites Confidence to work and communicate with staff at all levels in the organisation and to challenge performance against targets where appropriate. Ability to work independently without direct supervision. Ability to work effectively as a member of several team Computer literacy ability to use a wide variety of systems. Demonstrate ability to work to specific deadlines. Demonstrate the ability to solve problems and take appropriate action. Ability to organise and prioritise own workload and that of a small team. Ability to contribute to the improvement of patient pathways through use of service improvement techniques. Ability to follow policy and procedure guidance and to make a proactive contribution to the development of these Desirable Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality Experience Essential Previous administrative experience within the NHS Previous experience of working in the NHS in a role relating to cancer patient pathways Desirable Previous experience of supervising staff Previous experience of training / coaching Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address University Hospital Of North Durham North Road Durham DH1 5TW Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)