This is an on-site role based in our Falkirk, Larbert office.
Benefits of being a Customer Service Sales Advisor
Yearly salary: £23,878
· A competitive OTE of £26,278 with potential of £29,878 to match your expertise
· Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals
· Access to a generous employee discount portal, saving you up to £1000 annually on groceries, shopping, entertainment, and travel
· A furry friend perk – a subscription to Tails.com for your beloved canine companion
· Wellbeing support through free access to services that enhance your mental and physical health
· Comprehensive dental plan and priority access to a private GP
Responsibilities of the Customer Service Sales Advisor
· Receiving inbound calls with our customers and establishing their needs and building rapport
· Achieving and exceeding sales, productivity and customer satisfaction targets
· Maintaining and proactively improving sales skills, product knowledge, competitor knowledge and offer management
· Developing relationships with customers and encouraging referrals
· Ensuring accurate information, quotes and pricing information to customers
· Upselling and cross-selling products and services in order to maximise opportunity to retain
· Following all appropriate FSA regulations
To be a Sales Advisor you'll need:
· Hours fall between Monday - Sunday, between 8am - 9pm.
· Exceptional customer call handling skills
· Track record of delivering results and exceeding stretching targets
· Proven sales ability and experience of challenging sales environment
· Computer literate
What are you waiting for? We can’t wait to meet you!
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Job Types: Full-time, Permanent
Pay: £23,878.00-£29,878.00 per year
Additional pay:
* Bonus scheme
* Performance bonus
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Health & wellbeing programme
* On-site parking
* Referral programme
* Store discount
Work Location: In person
Reference ID: Customer Service Sales Advisor
#J-18808-Ljbffr