We are looking for an enthusiastic, hardworking individual to join our current team. Previous experience of working as a GP surgery receptionist would be beneficial.
We have multiple sites, and you could be working at any of the sites.
We use Systm one, and the successful candidate would be required to undertake a number of different administrative roles.
Main duties of the job
1. To have a thorough knowledge and work in accordance with all practice policies and procedures.
2. Pulling and filing notes / Answering calls and signposting.
3. Photocopying as requested.
4. Scanning / Coding of hospital letters and results.
5. Liaising with members of the practice team and community services as necessary.
6. Handling completed repeat prescriptions to patients and checking names and addresses.
7. Be able to cover all reception positions as necessary.
8. Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional.
9. Deal with home visit requests.
10. Process repeat prescription requests in accordance with practice guidelines.
11. Any other tasks allocated by Management.
About us
All team members have a flexible working approach and are available to work different shift patterns as and when required / asked to do so in order to cover annual leave / sickness, etc.
We are a friendly team who work well together and support each other.
Job responsibilities
Job Summary:
To assist the practice team in the day-to-day running of the surgery in a positive and courteous manner.
Job Responsibilities:
1. To have a thorough knowledge and work in accordance with all practice policies and procedures.
2. Pulling and filing notes.
3. Photocopying as requested.
4. Scanning / Coding of hospital letters and results.
5. Liaising with members of the practice team and community services as necessary.
6. Handling completed repeat prescriptions to patients and checking names and addresses.
7. Be able to cover all reception positions as necessary.
8. Process the day appointment and future appointment requests and assist and direct patients to access the appropriate service or healthcare professional.
9. Deal with home visit requests.
10. Process repeat prescription requests in accordance with practice guidelines.
11. Any other tasks allocated by Management.
Person Specification
Experience
* Good standard of general education is required.
* Experience of working in a busy GP surgery would be an advantage.
Qualifications
* Good standard of general education is required and basic IT knowledge.
* Experience of working in a busy GP surgery would be an advantage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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