Job summary The Office of Data & Analytics' mission is to deliver insight through innovation in data and analytics services and its key function is to provide reporting and analytics to support patient care, quality, performance, financial flows and service development. To underpin these objectives, the Data Engineering Teams' purpose is to firstly build, develop and assure the Trusts Data Platform and secondly to use modern technologies, tools & techniques to leverage this asset for the organisation. The Data Engineering Operations Manager will drive, support and prioritise the development and delivery of Data Warehousing, Reporting and Analytics output. The Data Engineering Operations Manager will be a strong communicator within the team. The Data Engineering Operations Manager is a pivotal role communicating operational issues bi-directionally between Data Engineering and their stakeholders. It is essential that the Data Engineering Operations Manager has previous experience within an NHS Informatics Department. Additional knowledge of Data Warehousing would be advantageous, but not essential. The role can be fast paced and would suit an individual that thrives on pressure, managing this with organisation and prioritisation skills, whilst developing leadership skills through this varied role. Main duties of the job The Data Engineering Operations Manager is tasked with the Operational Management of the Data Engineering Team. This is comprised of the management of the business-as-usual functions alongside the project management of key transformation projects through collaborative groups within key programmes of work. The Data Engineering Operations Manager will be required to work integrally between the Data Engineering Team, their stakeholders and other senior managers across the organisation to ensure delivery of all elements of an innovative Data Engineering Service. Whilst not technical in nature, the post holder will understand technical problems and their solutions and be able to communicate them simply and clearly to key stakeholders. The post holder will provide leadership, support and guidance to the Data Engineering Team who are responsible for the collation, storage and integration of the Trusts data as a Single Version of the Truth. The post holder will be responsible for managing and delivering projects that accomplish this aim, balanced with the prioritisation of urgent reactive work. The post holder will maintain grip and control of this vital equilibrium and will communicate and escalate accordingly. About us We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield). Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce. We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care. We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently. We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience. We have a clear vision and you could be part of this If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you. Date posted 28 October 2024 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9377-CORP1165 Job locations Dewsbury and District Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Job description Job responsibilities Key Responsibilities Work as part of the Data Engineering Leadership Team with the Head of Data and AI, Senior Data Architect, Data Engineering Leads and Senior ODA Delivery Manager. Oversee the delivery of the agreed work programme of the Data Engineering Team, including the development, documentation, implementation and maintenance the Data Platform that underpins relevant returns and all nationallocal data flows. Have expert knowledge of NHS information standards and systems, including NHS Data Dictionary, Secondary User Service guidance, and Patient Administration Systems. Form strong working relationships with stakeholders across the organisation and beyond regarding Data Engineering matters. These stakeholders may include senior operational colleagues, senior clinical colleagues, NHS England/Improvement/Digital, Commissioners and beyond. Allocate tasks to members of the Data Engineering Team. Ensure that the backlog is effectively managed and prioritised into monthly sprints. Ensure that the visual control boards are kept up-to-date and are an accurate reflection of the work undertaken. Engage Information Management & Data Engineering Team members in the programme of works, such as Modern Data Platform, allocate tasks, track progress and hold them to account. Engage stakeholders in the Data Engineering programme of works task and finish groups to determine requirements & translate technical specifications. Gather and analyse business requirements and translate business needs into technical development specifications. Produce written material, such as internal reports and publications, including explanation of technical terms to ensure correct understanding Prioritise, plan and allocate reactive work, and provide cover to other managers as required. This includes negotiating deadlines for completion of such requests and ensuring they can be monitored from allocation to completion. Chair daily SCRUM meetings, consider where appropriate, renegotiate timescales and deadlines. Identify blockers and solve problems. Directly line-manage staff as necessary and undertake all aspects of recruitment, performance review etc. Manage leave requests from direct reports and records in line with trust and the departments policies. Ensuring necessary office cover is available. Encourage effective team working and promote a reflective and learning culture where improvement is constant. In conjunction with other managers within The Office of Data and Analytics, continually review departmental policies and procedures. Provide leadership and guidance to the Data Engineering Team as appropriate, where non-technical guidance is required. Use coaching and emotional intelligence skills to form strong bonds and support with less tangible personnel challenges. Design, drive and oversee internal team processes that support recruitment, onboarding and retention. Assist the Senior Data Architect and Data Engineering Leads in the enforcement of best practice and procedure ensuring that peer reviews and testing stages are adhered to. Represent the Data Engineering Team at formal meetings as needed, chairing where appropriate. Provide cover when required & appropriate for Data Engineering colleagues. Perform line management responsibilities for any members of staff assigned to them. Job description Job responsibilities Key Responsibilities Work as part of the Data Engineering Leadership Team with the Head of Data and AI, Senior Data Architect, Data Engineering Leads and Senior ODA Delivery Manager. Oversee the delivery of the agreed work programme of the Data Engineering Team, including the development, documentation, implementation and maintenance the Data Platform that underpins relevant returns and all nationallocal data flows. Have expert knowledge of NHS information standards and systems, including NHS Data Dictionary, Secondary User Service guidance, and Patient Administration Systems. Form strong working relationships with stakeholders across the organisation and beyond regarding Data Engineering matters. These stakeholders may include senior operational colleagues, senior clinical colleagues, NHS England/Improvement/Digital, Commissioners and beyond. Allocate tasks to members of the Data Engineering Team. Ensure that the backlog is effectively managed and prioritised into monthly sprints. Ensure that the visual control boards are kept up-to-date and are an accurate reflection of the work undertaken. Engage Information Management & Data Engineering Team members in the programme of works, such as Modern Data Platform, allocate tasks, track progress and hold them to account. Engage stakeholders in the Data Engineering programme of works task and finish groups to determine requirements & translate technical specifications. Gather and analyse business requirements and translate business needs into technical development specifications. Produce written material, such as internal reports and publications, including explanation of technical terms to ensure correct understanding Prioritise, plan and allocate reactive work, and provide cover to other managers as required. This includes negotiating deadlines for completion of such requests and ensuring they can be monitored from allocation to completion. Chair daily SCRUM meetings, consider where appropriate, renegotiate timescales and deadlines. Identify blockers and solve problems. Directly line-manage staff as necessary and undertake all aspects of recruitment, performance review etc. Manage leave requests from direct reports and records in line with trust and the departments policies. Ensuring necessary office cover is available. Encourage effective team working and promote a reflective and learning culture where improvement is constant. In conjunction with other managers within The Office of Data and Analytics, continually review departmental policies and procedures. Provide leadership and guidance to the Data Engineering Team as appropriate, where non-technical guidance is required. Use coaching and emotional intelligence skills to form strong bonds and support with less tangible personnel challenges. Design, drive and oversee internal team processes that support recruitment, onboarding and retention. Assist the Senior Data Architect and Data Engineering Leads in the enforcement of best practice and procedure ensuring that peer reviews and testing stages are adhered to. Represent the Data Engineering Team at formal meetings as needed, chairing where appropriate. Provide cover when required & appropriate for Data Engineering colleagues. Perform line management responsibilities for any members of staff assigned to them. Person Specification Knowledge and Awareness Essential Knowledge of NHS information standards and guidance. Understanding of Data Protection and Caldicott Security and Confidentiality, Data Protection Act. Awareness and understanding of the General Data Protection Regulation (GDPR). Awareness of own limitations. Knowledge of NHS data manual and definitions. NHS reporting standards and requirements. Desirable Knowledge of Local Patient Information Systems/Databases. Working knowledge of NHS national targets and performance indicators. Knowledge of data warehousing. Personal Attributes Essential Evidence of continuing professional development Willingness to lead and manage change. Flexible approach to working hours to meet the needs of the service. Qualifications Essential Postgraduate qualification or ability to demonstrate equivalent level of experience Experience Essential Significant experience of working in an NHS informatics department Strong analytical and requirements gathering skills. Demonstrable experience of being able to understand and interpret results from complex or novel analyses, apply the results to the given problem and suggest conclusions to be drawn. Experience of providing complex multi-faceted analyses. Able to present and explain results of analysis via written and verbal communication. Good working knowledge and experience of databases including database interrogation tools. Good working knowledge of spreadsheets, with experience of making use of their wider functionality, e.g. formulae. Experience of identifying, developing, and monitoring key performance indicators. Experience in the use of SQL to process, arrange and manipulate data. Experience in the use of Microsoft SQL Server 2016 functions and tools/services. Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques. Experience of working in the NHS with at least five years experience of working in an informatics role. Experience of working closely with clinical staff. Desirable Development of SSRS solutions. Experience in the use of Qlikview. Training staff in the use of information analysis and associated tools. Implementation of new policies and procedures. Experience of working both independently and in a team orientated collaborative environment. Skills and Abilities Essential Ability to effectively influence. Ability to lead, motivate and manage a team. Ability to meet tight deadlines and effectively manage competing priorities. Ability to translate complex information for a variety of purposes. Present such information in a range of formats to diverse audiences, such as a multi-disciplinary team or service user group. Expert use of IT systems and applications, including data interrogation/manipulation. Excellent communication skills. Able to negotiate effectively with a wide range of partners, including senior Divisional leads, with tact and persuasion. Able to communicate effectively with both external and internal customers and colleagues to understand the work required and present or explain work completed. Person Specification Knowledge and Awareness Essential Knowledge of NHS information standards and guidance. Understanding of Data Protection and Caldicott Security and Confidentiality, Data Protection Act. Awareness and understanding of the General Data Protection Regulation (GDPR). Awareness of own limitations. Knowledge of NHS data manual and definitions. NHS reporting standards and requirements. Desirable Knowledge of Local Patient Information Systems/Databases. Working knowledge of NHS national targets and performance indicators. Knowledge of data warehousing. Personal Attributes Essential Evidence of continuing professional development Willingness to lead and manage change. Flexible approach to working hours to meet the needs of the service. Qualifications Essential Postgraduate qualification or ability to demonstrate equivalent level of experience Experience Essential Significant experience of working in an NHS informatics department Strong analytical and requirements gathering skills. Demonstrable experience of being able to understand and interpret results from complex or novel analyses, apply the results to the given problem and suggest conclusions to be drawn. Experience of providing complex multi-faceted analyses. Able to present and explain results of analysis via written and verbal communication. Good working knowledge and experience of databases including database interrogation tools. Good working knowledge of spreadsheets, with experience of making use of their wider functionality, e.g. formulae. Experience of identifying, developing, and monitoring key performance indicators. Experience in the use of SQL to process, arrange and manipulate data. Experience in the use of Microsoft SQL Server 2016 functions and tools/services. Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques. Experience of working in the NHS with at least five years experience of working in an informatics role. Experience of working closely with clinical staff. Desirable Development of SSRS solutions. Experience in the use of Qlikview. Training staff in the use of information analysis and associated tools. Implementation of new policies and procedures. Experience of working both independently and in a team orientated collaborative environment. Skills and Abilities Essential Ability to effectively influence. Ability to lead, motivate and manage a team. Ability to meet tight deadlines and effectively manage competing priorities. Ability to translate complex information for a variety of purposes. Present such information in a range of formats to diverse audiences, such as a multi-disciplinary team or service user group. Expert use of IT systems and applications, including data interrogation/manipulation. Excellent communication skills. Able to negotiate effectively with a wide range of partners, including senior Divisional leads, with tact and persuasion. Able to communicate effectively with both external and internal customers and colleagues to understand the work required and present or explain work completed. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Mid Yorkshire Teaching NHS Trust Address Dewsbury and District Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)