Dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
The Role:
We’re looking for an Insights Sales Manager to join us on a permanent basis.
You will be expected to be accountable for our total commercial performance across a designated set of categories and with direct accountability for sales to key strategic clients. You will build and execute a plan to target new logos and cross-sells, upsells and renewals to existing business. Furthermore, you will set up and enable your team to deliver against these sales targets and manage their roles accordingly.
Key Accountabilities:
1. Accountable for sales targets and all commercial KPIs for your insights sales team
2. Build and execute category sales strategy and go to market plan that engages the team in the areas and opportunities that will drive the biggest sales/growth/impact. Create and oversee client pipeline accordingly.
3. Accurate sales forecasting (monthly, quarterly and annually) for renewals, new business and strategic insight projects
4. Ensure effective continuously improving full B2B sales cycle through Lead Generation, Discovery, Qualification, Pitching, Negotiation and Close for clients, and to ensure that the team are upskilled in dh products, services and solutions in order to do this effectively
5. Driving/Advocating sales excellence across the insight business including awareness of market trends, competitor knowledge, and identifying sales training needs
6. Set individual targets and ensure regular, highly accurate forecasting of sales for your team for their respective areas by period, quarter and year
7. Establish and build new strategic relationships to maximise growth potential by developing commercially valuable relationships at all levels.
8. Understanding of CPG & Retailer needs to ensure a win/win value add sales approach.
9. Power-of-2 relationship with Client Success counterparts in order to ensure optimum customer satisfaction and commercial performance
10. Represent dunnhumby at industry events to increase our profile and work with marketing on account based plans to increase inbound sales qualified leads
11. Manage risk effectively, provide visible and consistent leadership on our Values and Code of Business Conduct and act where you see issues. Protect our team by ensuring they have the skills and all training needed
Qualifications & Experience:
1. Bachelor’s degree or equivalent in any subject
2. Experience in leading and managing a team.
3. Strong understanding of or prior experience in the Retail/CPG industry
4. Strong knowledge and experience in b2b sales, preferably SaaS
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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Global Diversity and Inclusion Questions
At dunnhumby, we utilise our diversity of thought as our competitive edge.
We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.
Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.
We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
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