About The Service
Cardiff Council is a local government organisation responsible for delivering over different services to our citizens, visitors, and businesses across Cardiff. It is important to us that our workforce better reflects the communities we serve.
The service includes the provision of information concerning facilities and events, locking of parks as required, inspections of parks buildings and the surveillance of parks areas including play areas and the delivery of effective maintenance regimes.
Bute Park is a major visitor destination and popular city-centre park. The park receives over million visits per year and hosts a busy calendar of events and community activity. The Park is highly regarded and holds a Green Flag Award.
We are looking to fill the position of Bute Park Ranger.
About the job
You will be a visible presence within the park and provide a front-line service to park users to ensure their visit is safe and enjoyable.
Your primary objectives are:
1. To ensure the park is systematically patrolled and issues are reported and resolved.
2. To ensure that all bylaws are adhered to and antisocial behaviour is managed to an appropriate level liaising with internal and external stakeholders.
3. To ensure high standards of site maintenance and presentation are delivered with support from the wider team.
4. To pass on knowledge and information about the site, which will enhance people's enjoyment of their visit.
The Bute Park Ranger will work with volunteers from a variety of backgrounds and confidence and ability to work with the public is essential.
The Urban Ranger Supervisors will support you to develop in the role and you will be encouraged to take on a variety of duties.
You will receive supervision and on the job training to deliver an efficient and effective service in a positive, customer-focused manner.
What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times.
We are looking for an individual who is interested in our work, keen to learn in the role and dedicated to helping us make a difference to our customers by delivering exceptional public services in Cardiff.
You should be self-motivated with the ability to show initiative and communicate effectively at all levels. A commitment to customer care is essential.