Direct message the job poster from Harvey Nash.
One of our digital IT consulting companies is looking for an Operations Analyst/Process Analyst based in Leeds, 1-2 days per month.
If you are available and interested in this opportunity, please reply with your latest CV and best available time to discuss this. Below is the job specs for your reference.
Job Title: Operations Analyst
Employment Type: Permanent role
Your role in a nutshell:
* Taking ownership of our Professional Services Automation (PSA) tool.
* Working with the PSA Customer Success Manager to ensure we are utilising the tool to its maximum benefit.
* Overseeing upgrades and support tickets.
* Ensuring data is up to date and accurate.
* Becoming a PSA super user.
* Ensuring our core systems are integrating as expected and managing change of those systems/integration or replacing systems.
* Managing existing ISOs (27001, 9001, 45003, 14001) and obtaining new ISO accreditations.
* Identifying and delivering operational improvements including automation.
* Supporting compliance across the different functional areas (e.g., Client Operations, Legal, HR, Talent Acquisition) including data accuracy, contractual management, IR35.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Other
Industries
IT Services and IT Consulting
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