Job summary
West Suffolk Rural (WSR) Primary Care Network (PCN) are looking to recruit a social prescriber to join our team for 12 hours per week covering our busy Wickhambrook, Glemsford and Guildhall and Clare surgeries.
The successful candidate will be responsible for providing one to one support, identifying issues that impact on patients health and well-being, develop personalised care and support plans to address their needs, make onward referrals to community and voluntary sector services and record patient outcomes.
If you are a local community champion or already a social prescriber, and want a new and exciting challenge, then we would love to hear from you.
Main duties of the job
1. Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids.
2. Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance.
3. Raise awareness of health promotion and NHS health checks in practices.
4. Co-ordinate clinics, liaising with the schedulers and contracting the identified patients with appointments.
5. Manage patient initiated calls for help/signposting etc., booking into named GP urgent care slots/Tel slots if necessary.
6. Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or emergency, alerting the team or enabling a rapid response.
7. Organise and prioritise own workload the post holder should be comfortable working independently and as a committed member of the multi-disciplinary team.
8. Monitor referrals to ensure tasks are completed and care delivered by keeping in regular telephone contact.
9. Direct liaison with multi agencies to coordinate care for patients.
10. Support patient/carer contact roles, and collate patient and carer feedback on their experiences.
11. Act as the first port of call for patients, in their caseload in relation to their care.
12. Help people to manage their needs, answering their queries and supporting them to make appointments.
13. Explore and assist people to access personal health budgets where appropriate.
About us
West Suffolk Rural PCN has a patient population of just over 15,000 patients across 3 practices (Wickhambrook, Glemsford and Guildhall, Clare).
We aim to provide high quality services adhering to principles of best practice, promoting equal opportunities and working positively with diversity.
The culture is encouraging, supportive, forward thinking and there is a commitment to continually improving the quality of healthcare focusing on its patients.
Staff benefits include:
14. NHS pension.
15. 4 weeks annual leave (pro-rata).
16. Supportive induction period.
17. Competitive salary for this role, we are offering a salary depending on experience.
18. Opportunities for training and development.
Job description
Job responsibilities
Ifyou would like to find out more information about this role, please see theattached job specification.
Person Specification
Experience
Essential
19. Experience of working within the voluntary or community sectors, within mental health, public or health promotion.
20. Experience of working with vulnerable people.
21. Good IT skills.
Desirable
22. Experience of using SystmOne and EMIS.
23. Working knowledge of welfare/benefits system.
Qualifications
Essential
24. Good level of education, GCSE C in English and Maths or equivalent.
Desirable
25. NVQ Level 3 or equivalent in health, social care, psychology or public health.