Customer Service Representative
Our Tenant Risks team are looking for an energetic Customer Service Representative to join their established team. We are looking for an individual who have a passion for Customer Service and are friendly and engaging and are looking to join an organisation where they can build and progress their career. The product that you will be working with is a home contents insurance policy, that offers cover for people living within social housing.
Our office is based in the centre of Gloucester and is accessible by car or bus. For those looking to travel by car, we have car parking.
The role
Contacting new and existing customers offering our products and services to aid retention and customer satisfaction
Ensuring that you are maximising every opportunity you have to sell our great products to our customers
Demonstrate a real passion for learning about our fantastic industry and customer base
Follow the rules and regulations as set out by the Financial Conduct Authority
Candidate
A passion for customer service
Ability to build a rapport with lots of different types of customers
Excellent communication skills - both verbal and written
Being a team-player: our success is not only based on individual efforts, but working efficiently as one team
Confidence to manage your workload and any issues professionally and calmly
Embrace and support our culture
Minimum 5 GCSE, Grades A-C including English and Maths, degree level preferred.
Computer Literate
Why Join Us?
Competitive salary and benefits package
Flexible working and holiday options
Pension, enhanced parental leave, and life insurance
Discounts on technology, travel, and leisure
Learning and development opportunities
Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
#HP
REF-(Apply online only)