The Head of Services is a key role in the delivery of our client's high quality, impactful services and support to people affected by MS. The role provides strategic leadership to the Services staff and volunteers, ensuring that they are enabled to deliver on the charity's overall strategy. Head of Services Type: Full-time (35 hours a week), Fixed Term Contract until June 2025 Location: Office-based in London with flexibility to work remotely Salary: £63,654 per annum plus excellent benefits Salary Band: Band 4 About the Employer Our client makes sure people living with MS are at the centre of everything they do. And it’s this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told this charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. People are this charity's greatest asset and the key to its success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Please note this is a Fixed Term Contract role until June 2025. In this role you will lead the delivery of the charity’s portfolio of Services, as well as being a key part of their service transformation work which grows the reach, diversity and impact of services such as their helpline, specialist services, befriending and support volunteers. You will ensure their approach to Safeguarding adheres to best practice and legal requirements across the UK, while also supporting the delivery of their strategy. They are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Please kindly note, a background check and an enhanced Disclosed Barring Service check will be required for this role. Closing date for applications: 9:00 on 28 November 2024 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. They would be grateful if you completed the supplied equality and diversity monitoring form and submit it with your application. Disability Confident Employer Our client is a Disability Confident Employer and they’re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both this organisation's recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will bw able to contact the employer. You will also be able toask for the application materials to be sent to you in a different format. Your right to work in the UK You must have the right to work in the UK to work in paid employment with them. You’ll need to share documents showing you’re eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. More about the charity's employee benefits: The organisation has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers’ leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this charity internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for this charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. This organisation recognises their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. No agencies please.