Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Oxford hotel. Working on a 24 hours part time, permanent basis you will receive a competitive salary of £11.75 per hour.
As our Team Member, your goal is to help ensure our customers have a great experience when staying with us.
About easyHotel
We are easyHotel, and we are inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer.
We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille.
Role & Responsibilities:
* Happy with flexible working
* Support with day-to-day operations
* Be the first point of contact for the guest experience
* Dealing with guest queries and complaints
* Inspecting rooms and communicating to maintenance or housekeeping with any issues
* Ensuring positive guest experiences, resulting in 5* reviews
* Ensuring smooth process through Apaleo (hotel booking system)
What’s in it for you?
* Competitive salary with bonus and commission structure
* The opportunity to join an international team, with real potential to grow your career on a global stage
* An entrepreneurial working environment with opportunities to get involved in all areas of the business
* Eye Test Vouchers
* Bike to work scheme
* Life Assurance scheme
* Staff discount on hotel stay
* Social events throughout the year to include team engagement day out, summer party, & Christmas event
* Pension
* An employer who is committed to the sustainability agenda
* Training and development opportunities.
If you’d like to be part of this journey we want to hear from you!
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