Role : Corporate Receptionist and Events Coordinator Location : Leeds Salary - £27,000 per annum Contract type: Full-time, Permanent Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 7 PM; flexibility required based on business needs). Do you enjoy thinking outside of the box and being rewarded for going above and beyond? Then this is an ideal role for you Main Responsibilities The role involves but is not limited to the following responsibilities: To provide a warm, courteous and prompt response to telephone enquiries. To respond in a timely and professional way to all email correspondence. To ensure correct booking details are taken from bookers and recorded accurately in the room booking system. To have a full understanding of the room capacities, facilities and set-up options to maximise the space available on the meeting room floors. To have a full understanding of the hospitality provision in the client meeting rooms, including the Restaurant and Private Dining Room menu options. To liaise and communicate with other team members and other service departments in a clear and timely manner to ensure service delivery and team work. The Ideal Candidate Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Lead with passion and optimism, taking on obstacles head-on and taking pleasure in inspiring the team to continuously provide exceptional service to all clients and visitors Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs) Be innovative, adaptable, flexible, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude Maintain a professional, polite and considerate manner at all times, able to work as part of the team Be proficient in Microsoft Office software/package and business administration Possess excellent time management skills and the ability to work independently under pressure. Some of our benefits include : Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your groceries with discounts on Tesco, Sainsbury’s, Morrisons and other major brands A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads) Contributory pension scheme Access to wellness programs to promote the mental health and well-being of our Ambassadors Employee Assistance Program to guide and support our team members Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Learning & development opportunities to support your personal and professional development and growth WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients One Paid Day for Charity Work