Job responsibilities: Management of Medical Records Ensure that records are accurately assembled in advance of each consulting session Ensure that records are available in instances of urgent consultation Retrieve and re-file records as requested, ensuring strict alphabetical order Ensure correspondence, reports, results, etc. are filed in correct records Maintain records in good repair with all necessary information recorded correctly on the outer cover Management of Appointment System Ensure total familiarity with all appointment systems Book appointments and recalls, ensuring sufficient information is recorded Monitor flow of patients into the waiting room Monitor effectiveness of the system and report problems to the Senior Receptionist Administrative Support Provide administrative support to primary health care team Maintain appropriate practice records in various areas including cytology, pathology results, and immunisation recalls Handle billing and invoices, meeting minutes, accounts, payroll, and staff scheduling Comply with all safeguarding policies/guidelines Attend training and complete relevant Practice Index training modules Confidentiality Respect patient privacy and handle confidential information appropriately Divulge information only to authorised persons in accordance with practice policies Health & Safety Promote and maintain health and safety as per practice policies Use personal security systems, identify and manage risks Maintain cleanliness and assist in infection control Undergo periodic infection control training Communication Communicate effectively with team members, patients, and carers Recognize needs for alternative communication methods Contribution to the Implementation of Services Apply practice policies, standards, and guidance Discuss how policies affect own work with team members