At a glance
We are looking for Partners to join the Home Service Family as Windows Estimators in Newcastle.
Salary: £24,400 - £34,500
Contract type: Permanent and Temporary
About The Role
As a Regional Windows Estimator, you will be taking measurements in the customer's home, providing quotes to our customers. After providing your quote, you will use your exceptional selling & service skills to convert the quote into a sale. You will focus on engaging, inspiring, and delighting our Customers in delivering a market-leading customer experience. This is a fully mobile role where you will be driving between our John Lewis branches, Service Buildings in your region, and our customer homes. You will be provided with a Partnership van.
Some Of Your Key Responsibilities Include
1. To deliver customer satisfaction by providing accurate measurements and estimates.
2. Resolve customer queries or complaints at the first point of contact.
3. To be a brand ambassador by delivering a warm and friendly customer experience that is unrivalled in the marketplace.
Essential Skills You’ll Need
1. Full clean driving licence.
2. Customer-facing and selling skills.
3. PC skills & smartphone.
Benefits of the Partnership and the Role
1. Hybrid Working.
2. Full-time working holiday entitlement of 25 days holiday, plus public and bank holidays (this is prorated for part-time hours).
3. Excellent work-life balance, including a focus on well-being and flexible working and our market-leading equal parenthood leave policy.
4. Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not.
5. You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply). You’ll also be able to nominate someone you live with to share your discount.
6. Simple cycle to work support scheme.
7. We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas, and once you’ve been with us for three months, you’re welcome to explore them.
8. Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit here.
Next Steps
The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
You’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Internal Partners only please see the full job outline here.
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