An exciting opportunity has arisen for a Switchboard Operator to join the Switchboard team at Callington Road Hospital providing switchboard and some administrative services to Avon and Wiltshire Partnership (AWP) staff, service users and the general public.
We are looking for a confident, robust, diligent and dependable individual of any age group to perform this critical role, which involves handling confidential information and conscientiously performing an essential role in what can be a pressured environment as a pivotal point of contact with service users, staff and the general public.
This is a critical operational role working evening, night, weekend and Bank Holiday shifts and the post holder will be required to be flexible regarding working patterns to accommodate the hospital operational needs as and when required. The standard shift patterns are 06:00-14:00, 14:00-22:00 and 22:00-06:00.
In return we offer excellent career prospects and the opportunity to enhance your basic salary with shift premiums for night and weekend hours. We offer a general annual leave entitlement and the opportunity for flexible working including homeworking for a proportion of your hours.
Main duties of the job
1. The post holder will provide advice and information as appropriate over the telephone to the Trust’s internal and external customers, in accordance with operating procedures.
2. The role will include collation and escalation of essential information as necessary.
3. Administrative services to internal customers.
4. General switchboard enquiries as appropriate and in accordance with operating procedures.
#J-18808-Ljbffr