About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Our service support team is responsible for all our service administration across the UK.
As part of the team, you will demonstrate excellent customer care skills via telephone, email and occasionally face to face, guaranteeing service enquiries are handled sensitively and efficiently. You will play a pivotal role in ensuring the smooth running of services through the administrative support required for delivery and have line management responsibilities for two team members.
About you
You are enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you will be organised and methodical as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 27 January 2025, 9:00am
We reserve the right to close this advert early subject to volume of applicants.Therefore, if you are interested, please submit your application as early as possible.
Interview date: Thursday 30 January 2025 at our Sheffield office