Job summary Please note, Sponsorships are not provided for this post. An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of Administrator to support our clinical managers Main duties of the job The post holder will hold NVQ Level 2 or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail, Outlook and ideally a knowledge of Systm1 clinical system. Previous experience of working within a secure prison setting would be desirable. About us IMPORTANT Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address. Be Part of Our Team BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 820-6989003-ASR Job locations HMP Birmingham Birmingham B18 4AS Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Person Specification Qualifications Essential RSA II or OCR Equivalent word processing or administrative subject. NVQ Level II in Business Administration / Customer Service or equivalent experience GCSE certificate in English and Maths Experience Essential Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information. Relevant experience in an administrative role. Experience of call handling and customer care Desirable Experience of working in a health or custodial setting Knowledge Essential Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments. Work effectively on own initiative or as part of a team. Excellent verbal, written and interpersonal communication skills. Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems. Ability to manage under pressure; work to tight deadlines, evidencing excellent time management Experience in dealing with a range of disciplines. Personal Qualities Essential Ability to maintain confidentiality at all times Positive, energetic, enthusiastic in outlook and able to set a good example Able to work independently or as part of a team. Ability to communicate at all levels Person Specification Qualifications Essential RSA II or OCR Equivalent word processing or administrative subject. NVQ Level II in Business Administration / Customer Service or equivalent experience GCSE certificate in English and Maths Experience Essential Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information. Relevant experience in an administrative role. Experience of call handling and customer care Desirable Experience of working in a health or custodial setting Knowledge Essential Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments. Work effectively on own initiative or as part of a team. Excellent verbal, written and interpersonal communication skills. Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems. Ability to manage under pressure; work to tight deadlines, evidencing excellent time management Experience in dealing with a range of disciplines. Personal Qualities Essential Ability to maintain confidentiality at all times Positive, energetic, enthusiastic in outlook and able to set a good example Able to work independently or as part of a team. Ability to communicate at all levels Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Community Healthcare NHS FT Address HMP Birmingham Birmingham B18 4AS Employer's website https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)