* Telesales Manager
* Halifax & Manchester
About Our Client
Page Group are delighted to be working with a key client who are looking to appoint a Head of Telesales to the business at their offices in either Halifax or Manchester
This is a key role that will form part of their Internal Sales Leadership Team
Job Description
* Overall responsibility for a dual site telesales function of 20fte with direct leadership of 2fte Team Leaders
* Key Stakeholder responsibility for delivery against the internal sales strategy for the SME Telesales team to achieve against financial budgets
* Manage, own and drive results for SME Appointment booking, identifying trends, successes and challenges that will provide data to support the internal sales strategy
* Work with Team Leaders to drive effective lead management, conversion and up-selling across the Sales Exec population
* Report on Daily, Weekly, Monthly & Annual Appointment setting performance, together with management of Sales Team Leaders
* Provide the team with regular training, development and 1-2-1's
* Increase the growth potential within existing accounts & new clients, using all available data to make informed dialling choices
* Be a commercial figurehead for Appointment / Opportunity creation along with the delivery of commercial revenues
* Lead strategic projects as and where required
* Improve and drive the cross sell performance across the business
* Develop and implement plans BDE effectiveness, process, retention's, renewals and client relationship management
The Successful Applicant
* Experience leading a Telesales / Outbound Sales operation
* Ability to delivery against commercial / sales objectives
* Ability to operate in a fast paced environment
* Highly resilient
* Commercially astute
* Strong stakeholder experience
* Ability to analyse, interpret and act upon data
What's on Offer
The Head of Telesales role will join an Industry Lead at their offices based in the Halifax and Manchester
Salary of £50,000 - £60,000 doe, plus generous bonus / commission (to be disclosed) and enhanced benefits package
Contact
Zach Johnson
Quote job ref
JN-112024-6599197
Phone number
+44 113 243 7708