We have a fantastic opportunity for an experienced HR Officer who enjoys working in a changeable environment in close partnership with people managers and employees. Ability Housing Association are looking for an experienced HR Officer who would like to be a part of a fast paced and dedicated HR Team, you will be working very closely with the Head of HR and Internal Recruiter to deliver excellent customer service to line managers, leaders and employees across the business. We are seeking an HR professional who shares the same vision and values of Ability and who has extensive knowledge in managing employee relations and change managements, including TUPE, restructures, employee engagement, pay reviews as well as having strong analytical and project management skills. Benefits: 25 days annual leave (excluding bank holidays) Access to cash back healthcare scheme Generous company pension with 3 x life assurance cover Being a part of a supportive and motivated HR team We support your travel by paying a mileage allowance of 45p per mile About the role: Be responsible and manage your own case work in relation to all aspects of employee management including employee relations, disciplinary, performance as well as looking after the absence management procedures. Ensure that HR policies, procedures and process are fully compliant with legal and statutory requirements. Ensure all HR KPI’s are produced on a monthly basis and analysed in terms of key trends You must be process and system driven an have excellent IT skills You will also be required to travel to our services from time to time to meet with our dedicated workforce so will need your own transport About you: You should have CIPD level 5 or be working towards this qualification Strong communication skills and attention to detail. Must be able to communicate at all levels and be approachable. At least 2 years’ experience in managing and resolving complex employee case work as well as experience of working within a HR environment. Social care experience would be an advantage but not essential. A good working knowledge of current employment and case law is essential. An excellent understanding and proven experience of all HR processes and the ability to advise and oversee the payroll, pension and benefits functions. To be able to support and step in, in the absence of the Head of HR. The role will be based at our Head Office in Staines, standard working hours are Monday to Friday 9 to 5 pm (35hrs per week) but we’re open to discuss more flexible options. The expectation is to work in the office a minimum of 2 days per week. Phone and lap top will be provided. This is a great opportunity to bring your HR skills to make a difference and add value to the communities we work in. This post requires employment references and clearance by the Disclosure & Barring Service