TL Dallas Group is looking for an experienced claims handler to join the Bradford team. As a business who prides itself on handling all claims ‘in house’, and to support our ongoing growth, we are looking for someone who shares our values of: Trust, Integrity, Commitment & Collaboration, and is committed to excellent customer outcomes.
The Role
1. Responsible for handling Property, Fleet, Personal lines, and Liability claims.
2. Provide clients with professional advice and ensure that high levels of customer service are provided at all times.
3. Handle claims from first notification of loss through to settlement.
4. Manage claims independently, manage expectations and negotiate to achieve best possible outcomes.
5. Recording and updating of claims data.
6. Maintaining a robust diary system.
7. Liaising with clients on commercial and personal lines basis.
8. Liaising with Insurers, Loss Adjusters, engineers, Solicitors, third party representatives.
9. Authorising claim payments under delegated authority on behalf of different Insurers.
10. Liaising internally to provide feedback/MI on claims issues.
11. Undertaking applicable professional, technical and career development training.
12. Complying with external and internal regulatory and statutory policies, procedures and regulations.
Experience / skills - essential
1. Experience in handling a broad range of claims (5+ years preferable).
2. Excellent communication skills.
3. Negotiating and influencing skills.
4. IT skills particularly Excel.
5. Be organised and have good time management.
6. Be able to work to deadlines.
Experience / skills - desirable
1. Experience working at a Broker.
2. Experience with scheme claims including binder procedures and bordereaux management.
3. Acturis.
4. PI, D&O, Cyber claims handling.
Job Type: Full-time
Pay: £20,500.00-£28,500.00 per year
Additional pay:
* Yearly bonus.
Benefits:
* Company events.
* Company pension.
* Cycle to work scheme.
* Health & wellbeing programme.
* Life insurance.
* On-site parking.
* Private medical insurance.
* Referral programme.
* Sick pay.
* Work from home.
Schedule:
* Monday to Friday.
Experience:
* Insurance Claims Handlers: 5 years (preferred).
Work Location: In person
Reference ID: Claims 01
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