Administrative tasks and the day to day running of the reception area. You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in line with their requirements using care navigation methods, in a courteous, efficient and effective way, with the patient at the centre of everything we do You will provide general administrative assistance to the GP partners and practice manager as required, and at all times project a positive and friendly image to patients and other visitors, whether in person or over the telephone.