Job summary An exciting opportunity has arisen for an experienced ward clerk to join our Gynaecology Preop Assessment unit. You will be the first point of contact for many patients coming into our care for elective gynaecological surgery. We are a small but busy department, working as part of a wider Multi Disciplinary Team. The ward clerk is responsible for the administrative organisation of each clinic, working alongside the nursing team to enable we provide a smooth, efficient service for our patients. The post holder must be enthusiatic, conscientious and diligent, with excellent organisational and communication skills and will be supported by the nursing and administrative managers. Main duties of the job Responsibility for the smooth and efficient running of clinics, sourcing and ensuring all notes are ready for the clinic Preparing notes for clinics further ahead in the week Answering calls and queries from patients/families Booking patients in and out of the clinic and completing coding Escalating concerns to the Nurse in Charge or Departmental Manager Booking patient interpreting services About us Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care. Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old. Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Fixed term Duration 6 months Working pattern Part-time Reference number 284-24-6875484-DWNH Job locations Birmingham Women's Hospital Mindelsohn Way Birmingham B15 2TG Job description Job responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Job description Job responsibilities Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. Person Specification Qualifications and Knowledge Essential Keyboard skills /Word processing Previous experience within the NHS as a receptionist/ward clerk Good communicator/Empathy with patients and visitors Ability to organize own work and to work on own initiative Competent on Lorenzo or willing to train/Ability to work as part of a team Motivation and Disposition Essential Ability to work under pressure Ability to work to deadlines and be flexible to the needs of the service Full understanding of confidentiality and data protection Practical Essential Willingness to be flexible as and when required Ability to maintain accurate records Have an awareness/ understanding of safeguarding adults and children Person Specification Qualifications and Knowledge Essential Keyboard skills /Word processing Previous experience within the NHS as a receptionist/ward clerk Good communicator/Empathy with patients and visitors Ability to organize own work and to work on own initiative Competent on Lorenzo or willing to train/Ability to work as part of a team Motivation and Disposition Essential Ability to work under pressure Ability to work to deadlines and be flexible to the needs of the service Full understanding of confidentiality and data protection Practical Essential Willingness to be flexible as and when required Ability to maintain accurate records Have an awareness/ understanding of safeguarding adults and children Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Women's and Children's NHS Foundation Trust Address Birmingham Women's Hospital Mindelsohn Way Birmingham B15 2TG Employer's website https://bwc.nhs.uk/ (Opens in a new tab)